Training & Support

 

 

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 Remote Support

Splashtop Streamer

Splashtop Streamer provides secure remote access, enabling our support staff to deliver seamless support and collaboration with your STRUMIS license.

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SplashtopSOS
 Remote Support

Splashtop SOS

Splashtop Streamer SOS offers secure remote access for support when installation is not possible due to permission restrictions.

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 STRUMIS Customer Portal

Alerts and notices

The Hornbill Customer Portal offers STRUMIS customers an easy, centralized platform to log support tickets, track issue resolutions, and access helpful resources for efficient support and assistance. 

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Tailored STRUMIS training

STRUMIS is dedicated to enriching your software experience with our diverse range of services, from friendly technical support to comprehensive training. We offer a skilled international team that delivers training and implements our software either at your facility or online, catering to your specific needs.

Flexible training to suit your specific needs

Our training can be conducted on-site or online as part of a customized implementation plan designed for your business. This approach enables rapid understanding and operation of our software modules, ensuring ease of use.

Training locations

A STRUMIS expert is available to train individuals or groups, whether on-site, at a convenient venue, or at our offices worldwide. Our international team of experts is here to help you succeed.

Modular training for maximizing effectiveness

Our training is structured into modules, with each module consisting of a separate in-depth course. This modular approach highlights the dynamic links between modules, minimizing training time while maximizing workforce productivity.

 

STRUMIS Training
Meet our technical software consultants

Shannan Kinnersley

Technical Software Consultant - UK

Alex Bussey

Technical Software Consultant - UK

 

Adam Henshall

Technical Software Consultant - UK

Ryan Ewer

Software Implementation Consultant - USA

 

Tamara Quinata-Tinkler

 Technical Software Consultant - USA
 

Mohamed El Tamamy 

Technical Manager - MENA
 

Susan Greenfield

Technical Software Consultant 

Moustafa Hassan

Technical Software Consultant - MENA

 

Mohamed Abdelmaksoud

Software Implementation Consultant - MENA

Mohamed Elshazly

Software Implementation Consultant - MENA

 

I was highly impressed with STRUMIS LLC, the training I received, and all STRUMIS personnel. STRUMIS software trainers really know their product and how to teach, so you really learn. STRUMIS LLC should be proud of its staff—they are all very knowledgeable and professional.

Bender’s Technical Detailing Inc.

It was a hard decision to make the transition from Fabtrol to another software platform, but the folks at STRUMIS made the transition much easier than expected. The training and technical support has been top notch, some the best we have encountered. We are very pleased with our decision to purchase STRUMIS and we believe we are better off operationally with STRUMIS then we were without. One of the best decisions we have made. My only regret is that we waited so long to make the switch.

George Third & Son
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Technical Support

Our highly experienced team is proud to offer comprehensive maintenance options, ensuring that we are available around the clock to support all your ongoing usage requirements.

At STRUMIS, we are fully dedicated to delivering world-class technical support for each of our products. Our goal is to empower our clients to consistently achieve maximum effectiveness from the tools we provide.

Our global technical support teams are committed to delivering regular product updates, ensuring you always have access to the most effective features and enhancements. This commitment helps you maintain optimal productivity in your operations. We understand the importance of timely assistance.

That’s why our dedicated teams are here to provide fast and efficient responses to all your technical inquiries, whether you reach out via telephone, email, or web-based technologies. Your satisfaction and productivity are our top priorities, and we are here to help you succeed.

The STRUMIS team is here to help.

Contact us to arrange a consultation to see how you can start saving time and money.

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